ABOUT US

At ANA Telecommunication , we understand the importance of connectivity and commitment. We're here for you! In order to suit your needs and provide you with the best quality service, we are dedicated to work around the clock to deliver on our promises and ensure that you meet tomorrow's rigorous demands with technologies available to you today! 

 

As a small business, we share similar values in growth, reliability, sustainability and development. Like you, we started as a small business with friends and loved ones. With your continuous support and trust, and our main focus of putting the community first, we were able to grow and provide the necessary tools and services for your businesses to grow. Our humble beginnings is what unites us. Whether you are a small or moderate size business, we've got you covered with all your communications needs. In other words, whatever you need, we got! 

 

Don't hesitate to contact us. Give us a call at 1-844-476-7757 and one of our customer service representatives will be more than happy to assist you. We pride ourselves with serving you! Get in touch with us today and let this be the beginning of a great and wonderful partnership!

WHAT MAKES US DIFFERENT?

CLIENT CARE

BACKGROUND

We are your personal representatives. Tired of waiting on hold for a long time just for a simple request? Our team is fully qualified to help you with whatever need you might have. Technical support, moves, additions to your services or changes, we do it all with one phone call.

 

Our team is trained to handle a variety of requests, so once you call; it'll be a one-stop shop. No more being transferred around or waiting on hold to speak to a representative!

BENEFITS

  • Fast paced solutions – Our team have experience in a wide range of backgrounds, we are one team. Once you call, your request will be handled with that one call. No more transfers!
     

  • Proactive Assurance – Not only do we receive inbound calls, but we also make outbound calls to you! When we see a potential problem, we will proactively alert you of it and try to solve the issue before it becomes a problem.
     

  • Client first policy – At ANA Telecom, we have a client first policy that prioritizes our valued clients. Rest assured, we will work diligently hard to make your business successful.

24/7 SUPPORT

BACKGROUND

Running a business is largely dependent on communication. Once communication is down, business can suffer!

 

Do you have a power outage? A powerful storm? Technical problems? No a problem. Our Emergency System is designed to help in any situation.

 

If you have any difficulties or issues, our technical support department is fully equipped and trained to assist you with your needs.

BENEFITS

  • 24/7 Availability – Unfortunately, communications can experience technical problems at any part of the day. We understand the importance of communications to your business. That’s why our technical support department is available to you all day, everyday for any problems that may arise.
     

  • Quick solutions – We guarantee your services to run back up quickly and swiftly. If the problem cannot be solved over the phone, one of our experienced techs will be on site in no time to solve the problem!

TELECOM SUPPORT

BACKGROUND

Many companies have been functional for many years and would like to remain on their existing phone systems. However, finding support for those older generation phone systems could be difficult. Looking to  upgrade, move, add or change (MACs),  and have emergency recovery for your existing phone systems? Not to worry! We offer proper solutions for outdated phone systems which are, but not limited to:

  • Nortel

  • Norstar

  • Meridian 

  • BCM 50

  • BCM 200

  • BCM 400

  • BCM 450

  • Avaya Blue System
     

Not only do we provide support for legacy phone systems, but also our team is fully trained to support up-to-date and newer phone systems, which includes but not limited to:

  • Avaya IP Office 500 v2

  • Avaya IP Officer Server Edition

  • Avaya IP Office 400

  • Avaya Red Solutions (Avaya S8300, S8400, S8500, S8700, Avaya Aura)

  • Cisco UC320

  • Cisco UC520

  • Cisco Call Manager

  • And many more!

Copyright © 2019 ANA Telecom. All Rights Reserved.